Support Policy

1. Customer Support

At Thrift Solutions LLC Dba "Donor Dispatch," our customers are our top priority. We are dedicated to providing excellent support and ensuring your satisfaction with our products and services.

2. Support Channels

You can reach our customer support team through the following channels:

• Email: support@donordispatch.com
• Phone: +1 (800) 123-4567
• Live Chat: Available on our website and mobile apps
• Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (PST)

3. Response Time

We strive to respond to all support inquiries within 24 hours. However, during peak times, our response time may be slightly longer. Rest assured, we are committed to addressing your concerns as quickly as possible.

4. Common Issues

To help you resolve common issues more efficiently, please visit our Help Center where you'll find FAQs, troubleshooting guides, and other helpful resources.